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Dental Receptionist Jobs Southampton

Job Ref:
FH33216 
Location:
Southampton 
Employment Type:
Permanent 
Sectors:
Dentistry, Receptionist
Salary:
  TBC
Published:
16/04/2021
Date End:
 
Start Date:
28/06/2021
Job Description:

Dental Receptionist Jobs Southampton
Dental Jobs Hampshire

Full time
£9.50-£10.50 per hour

Flame Health is currently looking for a full-time Dental Receptionist to join our highly successful client in the Southampton area. we are searching for a passionate, dynamic, driven and proactive team player who is patient-focused with the skills and confidence to approach new and existing patients.

Our client provides training opportunities that involve non-clinical discussions with patients to find out any dental desires or concerns they may have and any potential treatments that are of interest to them.

Your role:

  • Working with the clinicians in order to formulate an appropriate treatment plan for patients
  • Ensure a strong focus on customer service and deal with patient enquiries via telephone and email
  • Ensure all voicemails left overnight on the practice phone are addressed promptly
  • Introducing and enforcing reception procedures and policies
  • Overseeing patient recalls
  • Monitoring dental diaries to ensure all surgeries being utilised to the maximum
  • Dealing with customer complaints as the first point of contact
  • Encouraging customer feedback and undertaking feedback initiatives
  • Acting as liaison between reception/surgeries
  • Maintaining a clean, tidy and organised reception area
  • Navigate the full dental system (SOE)
  • Providing monthly audit reports
  • Ensure monies are taken as needed and recorded and banked
  • Learning and assisting with compliance to ensure standards are met in line with CQC compliance
  • Assist with social media activities and promote the business through social networks i.e. Twitter, Facebook etc.
  • Attend training both on & off-site when required
  • Promote, monitor, and provide weekly reports for the practice membership
  • Being the first point of call for new patients and existing
  • Discuss a treatment plan and the various options available to patients
  • Ensure new patient enquires are dealt with immediately
  • Ensure patients are followed up, logged, and monitored.

Required Education, Skills and Qualifications

  • A minimum of 2 years of experience working within the Dental/Healthcare environment is Essential.
  • Dental software knowledge (SOE) is desirable.
  • You must be proactive and be a very caring person to manage people through their patient journey.
  • Proven history of business development
  • Outstanding communication/people skills
  • Excellent administration, telephone, and communication skills.
  • Customer-focused, positive and enthusiastic

To apply for this Receptionist Job or enquire about additional Dentistry Job Opportunities - Contact Flame Health on 07726359264 alternatively email careers@flamehealth.com

Flame Health Associates LLP operates as an Employment Agency & Employment Business



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0800 0850 858
0115 8114 488
careers@flamehealth.com

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