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Results from a Hearing Care survey

The team at Flame Health Hearing Care were interested in reviewing the results from a commissioned based survey by Hidden Hearing.
The survey was conducted on 756 customers & 226 of their family members and friends.
The aim of the survey was to understand the impact hearing aids have on the general hearing ability and quality of life of their customers, and their families and friends.
2 questions really stood out to the team:

Have hearing aids improved your quality of life?

  • Nearly three quarters (73%) of all customers said yes
  • Almost 50% of customers said it had 'greatly improved'
  • 46% of family and friends say it had 'greatly improved'
  • 54% of family and friends say their relationship with the person affected by hearing loss had improved since wearing of hearing aids

Before and After - did the hearing aids work?

Before
1 in 25 (4%) customers rated their hearing highly as a 9-10 on a scale where 10 was excellent
After
1 in 3 (32%) customers rated their hearing highly as 9-10 on a scale where 10 was excellent

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