job details for:
Optometry - Optometrist Jobs - Taunton

Optometry - Optometrist Jobs - Taunton (Job Ref: WR/JOBS/25533-11894)

Job Ref : WR/JOBS/25533-11894
Discipline : Optometrist
Contract : Permanent
Salary : £30,000-45,000 p.a.

Vacancy Location : Somerset View Map

Job Description :

Flame Health Optometry - Optometrist Job - Taunton

We are currently recruiting for an Optometrist to join this highly successful Optical practice based in the Somerset area.

The company has been established within the Optical field for well over a century and as such is well recognised within the marketplace for providing a professional and friendly service.

The company ensures all of their staff are trained to the highest standard by ensuring all their new staff complete an intensive 3 month training programme followed by ongoing training to aid in continuous development.

JOB PURPOSE:

To maximize customer service, sales, and profit through the delivery of outstanding eye care and the development, leadership and coaching of your team to deliver first for service, and exceptional business results

Responsibilities:

Proactively coaching and developing colleagues to support personal development
Identify within the team the development needs of colleagues
Agree with Branch Manager regular eye test observations to share feedback for improved recommendations and performance
Take responsibility for the delivery of clinical training, and support your Branch Manager with non-clinical training
Actively participate in all branch training and focus meetings and take responsibility for the running of them
Support other clinical colleagues with their development
Develop the clinical skills of colleagues to enable delegation of appropriate functions to support business performance
Praise & recognise the achievement of colleagues Standards § Maintain and develop clinical, behavioural and commercial standards in line with company expectations
Deliver outstanding eye examinations and contact lens appointments
Maintain consistent clinical competence and compliance through Continuous Education and Training and ongoing Professional Development
Ensure accurate, comprehensive, legible and timely completion of record cards, NHS paperwork and all other administration
Ensure excellence in personal appearance, branch housekeeping and hygiene
Ensure security and maintenance of optical equipment in branch
Address any clinical concerns through peer review with fellow clinicians
Attend all company training and communication sessions

SERVICE

Exceed Customer Expectations
Recommend all appropriate eye care solutions to all customers
Treat each customer as an individual, providing them with full explanations throughout the eye test
Regularly perform contact lens checks and assessments
Ensure that every customer receives a clear recommendation and 3 way handover to a colleague
Take responsibility for the development of effective pre-screening routines
Observe, feedback and coach colleagues on the delivery of the customer journey
Participate in local shared care schemes where appropriate and agreed by the Company
Be prepared to cover other local branches when required by the business

Key Requirements/Qualifications:

Sound working knowledge of professional, legal, ethical and company standards.
Up to date registration with the GOC
Effective interpersonal and influencing skills.
Ability to develop and coach.
Experience of driving excellent customer service and branch performance.
Ability to set clear goals and objectives.
Effective planning, organisation and delegation skills
Excellent written and oral communications skills with the ability to influence at all levels.
Logical approach to problem solving.
Ability to be flexible and able to work under pressure
Self motivated, focused and able to work alone and as part of a team.
Ability to deliver high standards of clinical excellence within a framework of commercial success.